Privacy Policy of SIA “Just Living”
This Privacy Policy, together with the Terms of Use at http://justliving.lv/terms regulates the use of the SIA “Just Living” website and/or mobile applications and the information and services provided therein. This Privacy Policy does not apply to third-party applications, services, or websites, even if you access them from this site or they are mentioned here. This Privacy Policy also does not apply to information provided or obtained by a third party. If this Privacy Policy is not applicable, before providing information about yourself, you should read the applicable privacy policy and related terms published on the website, application, or other service you are using. By registering to create a user account or otherwise using the SIA “Just Living” website or mobile application, you must confirm that you have read and understood this Privacy Policy. Please read this Privacy Policy carefully, as it describes how we obtain, use, store, and process your personal data. If you do not agree with this Privacy Policy, please do not use the SIA “Just Living” website and/or mobile application.
Your personal data controller is SIA “Just Living”, registration number 40103188136, address: Pampalu 24, Riga, LV-1058, Latvia, contact phone: 29494499, email address: info@odiem.lv.
The security of your personal data is also supervised by our independent data protection specialist, phone number: 29494499, email address: info@odiem.lv.
1. WHAT PERSONAL DATA DO WE OBTAIN?
1.1. We obtain and process only relevant and essential personal data necessary for the purposes for which they are processed.
1.2. Personal data that we obtain and process:
Data Title |
Obtained and processed personal data |
Legal basis for data processing |
Registration Information |
Mandatory registration information: Email address. Other data (data that you provide at your discretion): name, surname, phone number, date of birth, gender, delivery address, payment information (including, but not limited to, bank account number), credit card number. When creating an account on justliving.lv, you may provide additional personal data that is not necessary for the use of the justliving.lv website and mobile application. |
This processing of personal data is carried out in accordance with the agreement between you and justliving.lv for the use of the justliving.lv website and mobile application. |
|
|
|
Data Acquisition |
We obtain personal information that you provide to us when purchasing goods on the justliving.lv website and/or mobile application. We collect your: name, surname, email address, phone number, delivery address, product delivery method, payment method, payment information (including, but not limited to, bank account number), basic information about third parties receiving products, IP address. |
Based on the purchase - sales contract. |
|
|
|
Cookies |
Your browsing history and behavior on the justliving.lv website and/or mobile application. |
Based on your consent. |
|
|
|
Choices regarding communication. |
These include the choice to receive marketing information from us and third parties, as well as your choices regarding communication. We offer you the ability to manage various communication options, including the option to opt in or out. Sometimes you may also receive mandatory communications from the justliving.lv website if we provide you with requested services and content or if we need to make important announcements about this website. We will obtain your name, surname, email address, public opinion history on goods sold by justliving.lv, your wish list, our and your communication history, phone number, IP address, shopping cart information, survey response history, as well as your purchase, order, and payment history. In addition, depending on the services provided by justliving.lv, additional personal data related to the use of the justliving.lv website and/or mobile application may be obtained. |
Based on the agreement between you and justliving.lv regarding the use of the justliving.lv website and mobile application. |
|
|
|
Contact information, feedback, and surveys |
When you provide us with feedback, contact us for support, or ask us questions, we may obtain your name, surname, email address, phone number, and/or other contact information to respond to your feedback, provide support, or answer your questions. This includes records and copies of your correspondence with us (including email addresses and phone numbers). |
Based on the agreement between you and justliving.lv regarding the use of the justliving.lv website and mobile application. |
|
|
|
Analytics data |
We aim to make the use of our website and mobile application as simple and convenient as possible, therefore we analyze and process your personal data during your activities: purchase history; browsing history; payment history; feedback on your purchased goods; responses to survey questions; communication history between you and us, including electronic correspondence and phone conversations. |
Based on legitimate interests. |
|
|
|
Marketing information |
If you provide general offers for goods, lotteries, advertisements, and our organized projects, we provide the following personal data: name, phone number, email address, device identification numbers. |
Based on your consent. |
|
|
|
Personalized marketing information |
Name, phone number, email address, delivery address, delivery history, payment history, purchase history, IP address, device identification numbers. |
Based on your consent. |
|
|
|
Content you share |
You are allowed to share content on the justliving.lv website. We obtain the content you create and upload to our website. Please note that you are solely responsible for the content you share, as you make it public. |
Based on the agreement between you and justliving.lv for the use of the justliving.lv website and mobile app. |
|
|
|
2. PROCESSING OF PERSONAL DATA PURPOSES
2.1. We obtain your personal data only for specified, clearly expressed, and lawful purposes, and we do not process your personal data in a manner that is incompatible with these purposes.
2.2. The purpose is to provide you access to the justliving.lv website and mobile application. In order for you to use the justliving.lv website and mobile application, we process the following personal data –
2.2.1. registration information
2.3. For the purpose of processing sales and support requests, we process the following personal data:
2.3.3. information about purchases
2.3.4. content you share
2.4. We aim for the use of the justliving.lv website and mobile application to be as simple and convenient as possible, therefore, to improve our services, we constantly perform analysis of our activities, analyzing and managing this information:
2.4.1. cookie information;
2.4.2. analytical data.
2.5. Processing of your personal data is for the purpose of processing your requests and inquiries.
2.5.1. In order to provide you with quality services and comprehensive service, we obtain your personal data mentioned above in Section 1.2. of this Privacy Policy; we also process your questions and requests.
2.6. For the purpose of providing you with general and personalized offers, we process the following personal data:
2.6.1. Marketing information;
2.6.2. Personalized personal data. The aforementioned personal data is processed only with your consent. You have the right to withdraw your consent at any time by contacting us in writing, by email at info@odiem.lv, or by changing your subscription status in your account.
3. CAN I OBJECT TO THE PROCESSING OF MY PERSONAL DATA AND USE OF THE justliving.lv WEBSITE AND MOBILE APPLICATION?
3.4. You have the right to object at any time to the processing of your personal data conducted in accordance with your consent. However, without the provision of the required information, it is not possible to complete the purchase, as the seller will be unable to fulfill your order.
4. HOW DO WE SHARE YOUR PERSONAL DATA?
4.4. We may provide certain information to third parties that we obtain or store in order to ensure receipt of the product or service you requested. The transmission of your personal data is mandatory in order to properly fulfill your order.
4.5. We provide your personal data to Sellers. Your personal data is transmitted to Sellers to the extent necessary for the proper fulfillment of your order. The processing of personal data by the Seller is governed by the Seller’s established procedure. Before purchasing goods and concluding a sales contract with the Seller, carefully read the Seller’s personal data processing policy.
4.6. We provide your personal data to Service Providers. Your personal data is also transferred to other service providers, such as delivery companies, call centers, and others who provide services to the Seller or justliving.lv.
4.7. Your personal data may be transferred to Other Parties in connection with litigation –
4.7.1. state authorities in accordance with the requirements of the legislation of the Republic of Latvia.
4.8. Information about you may also be disclosed to other parties if we are convinced that there is a legitimate state requirement or litigation (for example, a court decision, search warrant, court order) to respond to.
4.9. Please note that your personal data may be transferred outside the European Economic Area (EEA). Your personal data is transferred outside the EEA under the following conditions:
4.9.1. data is transferred only to our trusted partners who provide you with access to justliving.lv;
4.9.2. these partners have signed a data processing agreement with us to ensure the protection of your personal data in accordance with legal requirements;
4.9.3. the European Commission has decided that the country where our partner is established ensures an adequate level of security;
4.9.4. Partners guarantee that the level of security of personal data complies with the requirements of the EU-U.S. Privacy Shield.
5. HOW LONG ARE PERSONAL DATA STORED?
5.1. Your personal data is stored for as long as necessary to achieve the purposes of personal data processing, but no less than the time specified by the law that regulates our operations. Personal data processed with your consent is stored until you withdraw your consent.
6. HOW CAN I ACCESS THE PERSONAL DATA PROCESSED BY justliving.lv?
6.1. You have the right to access and familiarize yourself with your personal data processed by justliving.lv. You can access your processed personal data in the following ways:
6.1.1. by sending us a request by email – info@odiem.lv;
6.1.2. by contacting us by phone – 29494499;
7. HOW CAN I CHANGE / CORRECT MY PERSONAL DATA?
7.1. If you find that your personal data is inaccurate / incomplete and you want to change or correct it, you can do so in the following ways:
7.1.1. by contacting us by email – info@odiem.lv;
7.1.2. by contacting us by phone – 29494499.
8. CAN I REQUEST THE DELETION OF MY DATA?
8.1. You have the right to request that we no longer process and delete your personal data in accordance with your request.
8.2. Please note that your personal data will not be deleted from our database if any of the following conditions are met:
8.2.1. your personal data is necessary for the purpose for which it was obtained / processed to be achieved;
8.2.2. you have not withdrawn your consent to the processing of your personal data;
8.2.3. data processing is in our legitimate interests;
8.2.4. we have an obligation to process your personal data in accordance with the requirements of the European Union and local laws;
8.2.5. your personal data needs to be processed in order to submit a claim in court, enforce court claims, or respond to court claims.
8.3. You can request the deletion of your personal data in the following ways:
8.3.1. by contacting us by email – info@odiem.lv;
8.3.2. by contacting us by phone – 29494499.
9. CAN I RESTRICT THE RIGHTS TO PROCESS MY PERSONAL DATA?
9.1. You can prohibit us from processing your personal data. If you prohibit us from processing your personal data, we will not take any action with your personal data, except for storing your personal data. You can restrict the processing of your personal data in the following circumstances:
9.1.1. your personal data is processed unlawfully, but you do not agree to the deletion of your personal data;
9.1.2. your personal data needs to be processed for the purpose of submitting, enforcing, or responding to court claims;
9.1.3. your personal data is processed despite your objections to such processing (based on this, processing will be restricted until it is confirmed that the reasons for processing your personal data are more significant than your reasons).
9.2. You can request the restriction of processing your personal data in the following ways:
9.2.1. by contacting us by email – info@odiem.lv;
9.2.2. by contacting us by phone – 29494499.
10. CAN I WITHDRAW MY CONSENT AND HOW CAN I DO IT?
10.1. You can withdraw your consent to the processing of your personal data at any time in the following ways:
10.1.1. by contacting us by email – info@odiem.lv;
10.1.2. by contacting us by phone – 29494499.
11. WHAT DO THE RIGHTS TO DATA PORTABILITY MEAN? HOW CAN I USE THEM?
11.1. The right to data portability means that you have the right to receive the personal data related to you, which you have provided to us, in a structured, widely used, and machine-readable format, and the right to transmit this data to another data controller.
11.2. You can request the transfer of your personal data in the following ways:
11.2.1. by contacting us by email – info@odiem.lv;
11.2.2. by contacting us by phone – 29494499.
12. HOW CAN I REQUEST THE USE OF MY RIGHTS?
12.1. You can submit requests regarding your personal data in the following ways:
12.1.1. by contacting us by email – info@odiem.lv;
12.1.2. by contacting us by phone – 29494499.
12.2. In our system, we will recognize you by your email address. When submitting a request, always indicate the email address from which this information was obtained. If you do not specify the email address or the person making the request, we will not be able to properly identify you and provide you with the requested information or fulfill your request.
12.3. Request forms are available in your profile account for your convenience.
12.4. If you believe that your rights have been violated, you have the right to contact the Data State Inspectorate.